Return Policy

Thank you for shopping at Om & Ah London. Our online shop provides unique fashion products from our independent designers, backed by high quality material and reliable production. Our production team inspect each product before packaging to make sure it meets our dispatch standards. 

If you are not entirely satisfied with your purchase, our refund policy is valid for up to 14 days. If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.

Contact us at before returning any item to receive a Return Authorization or call (559) 319 0175

Order Cancellation 

We offer a full refund if the order is cancelled within 24 hours of your purchase. Please submit a help query to if you decide to cancel your order. For orders cancelled after 24 hours of purchase, but have not yet been shipped we will offer a partial refund, after charging a 15% cancellation fee. We will NOT accept a cancellation request once the order has been shipped. 


Contact Us

If you run into any further issues, feel free to email us at or call 

(559) 319 0175